About Celestial Vault
Who we are
Celestial Vault is a UK-based Pokémon TCG retailer specialising in Simplified Chinese Pokémon TCG — sealed booster boxes, jumbo booster boxes, gift boxes, coin sets and collectibles. We also stock English sealed product, single cards and curated mystery packs.
We started because Chinese Pokémon product was almost impossible to buy in Britain without a three-to-six week wait, an import VAT bill and a courier handling fee on the doorstep. We import Chinese stock to the UK in bulk and ship it tracked from Winchester. When an incoming shipment is delayed, we say so in our site banner, on the product page and on our shipping page, and products that haven't arrived yet are sold as clearly marked pre-orders.
What we sell
- Simplified Chinese sealed product — jumbo booster boxes, slim sleeved packs, exhibition frame boxes, gift boxes and collectible coin sets from sets including Stellar Crystal (CSV9C), Dark Crystal Blaze (CSV5C), Blade Awakened (CSV7C), Paradox Veil, Brilliant Illusions and Terastal Grand Gathering (CSV9.5C)
- Figurines and blind boxes — the Dream Painting collection and Trainer Collection tins
- English Pokémon TCG — including the Mega Evolution Pitch Black range
- Single cards — condition-noted promo and chase cards
- Mystery packs — four curated tiers with guaranteed hit counts
How we source
Our Chinese product is sourced through established supply channels for the mainland China market and imported to the UK in bulk. This is officially licensed product — the Chinese-language release of the Pokémon Trading Card Game, produced under licence, with its own set numbering and in many cases artwork that never appears in English.
Because we import in volume and clear customs once, UK customers don't pay per-parcel import fees. That's the whole reason to buy from a UK stockist rather than ordering direct.
How we authenticate
Every item is checked before listing. Sealed product is inspected for intact factory seals and correct print markings; we do not accept, list or ship anything that has been opened, weighed or resealed. Read more about our process on our authenticity page.
How we ship
All orders ship from the UK. Standard UK delivery is £4.99 and free over £50. We also ship across the EU and to the United States, with import duties calculated and paid at checkout for US orders so nothing is charged on delivery. Full detail on our shipping page.
Contact
Our only support email is help.celestialvault@outlook.com. Please treat any message claiming to be from Celestial Vault from another address as fraudulent.
You can also reach us via the contact form.
Business details
Celestial Vault is a sole trader business based at 21 Centinal Road, Winchester, SO22 6HA, United Kingdom. Customer service: help.celestialvault@outlook.com (Monday to Friday, UK time). Follow us on Instagram and TikTok.
New to Chinese Pokémon? Start with our Chinese Pokémon TCG — Complete UK Guide.