Shipping & Delivery
We ship from Winchester, United Kingdom, to the UK, the European Union and the United States. All rates and delivery estimates below are what you'll see at checkout, and match our shipping policy.
United Kingdom
| Standard | £4.99 — free on orders over £50 | 0–4 working days |
| Express | £6.99 | Faster dispatch and transit |
No import charges for UK customers.
European Union
| EU Standard | £14.99 | 4–8 working days |
| EU Premium | £21.99 | 3 working days |
We ship to all 27 EU member states. Import VAT, duties or handling fees may be charged by the destination country on delivery and are the buyer's responsibility.
United States
| U.S. Standard | £24.99 | 6–10 working days |
| U.S. Premium | £32.99 | 4 working days |
No surprise customs charges. For US orders, import duties are calculated and collected at checkout. That means the courier will not bill you on delivery — the total you pay us is the total you pay.
Because we charge one flat rate regardless of parcel size, combining items into a single order is far better value than placing several small ones.
Dispatch times
In-stock orders are typically dispatched within 1–3 working days. Pre-order items are clearly marked, ship on or after the date shown on the product page, and can be cancelled for a full refund at any time before dispatch.
Packaging
Sealed product ships in protective outer packaging. Single cards ship sleeved and toploadered. Everything goes tracked — you'll receive the tracking number by email when your order is dispatched.
If something goes wrong
If your order doesn't arrive, or arrives damaged, email help.celestialvault@outlook.com with your order number and photographs of the item and packaging. Reporting within 48 hours helps us claim against the courier, though it doesn't affect your statutory rights. See our refund policy for full terms, or the shipping policy.